Thank you for purchasing our product at https://shopitylicioushair.selar.co/
100% Satisfaction is Guaranteed of any of our products.
Based on our customers feedback, we are convinced you will love what you get, what you paid for, tailored to your test by Itylicious hair.
However, in extremely rare cases, if you are not satisfied, then we will offer you exchange provided you do the following:-
We offer a return and exchange guarantee for all purchases made on our website. If you are not satisfied with the product(s) that you have purchased from us, you can get it exchanged for another no questions asked.
In order to be eligible for exchange, you have to meet up with the 4 STEPS conditions below:
1. DEADLINE
The product MUST be shipped back within 72 hours (3days) of recorded client receipt.
2. PACKAGING
Return the Product in the original packaging state and lace not cut or tempered, wig not used, or any of the items broken in any way
3. SHIPPING
The product to be returned must be shipped back to the Shipper (see shipper information inside the Package you Received)
4. SHIPPING COST
ONLY the cost of shipping the EXCHANGED product(s) will be on it ITYLICIOUSHAIR
If anything is unclear or you have more questions feel free to contact us.
After Return
After we receive the retured product, the following actions will be taken:
1. INSPECTION
After we receive your item, our team will inspect it to ensure compliance and lack of usage.
2. NEW WIG PROCESSING
We will offer you Exchange for products of equal value.The product will be processed within 12 working days if it is not ready to ship.
3. SHIPPING
The new product will be shipped immediately after processing
More Info
- We DO NOT OFFER REFUND on Items already delivered.
YOU CAN CHANGE THE STYLE OF YOUR WIG WITHIN 24HRS AFTER ORDER HAS BEEN PLACED EITHER FOR A NEW ORDER OR A RETURN. AFTER 24HRS ITS NO LONGER POSSIBLE.
If anything is unclear or you have more questions feel free to contact us.